Shipping policy

Shipping Policy

Thank you for visiting and shopping at Pounchy. The following are the terms and conditions that constitute our Shipping Policy.

1. Free Worldwide Shipping

  • We are pleased to offer Free Standard Shipping on all orders worldwide, with no minimum purchase required.

2. Order Processing Time

  • All orders are processed within 1-3 business days.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • During high-volume periods, processing times may be slightly extended. Please allow additional days in transit for delivery. If there is a significant delay in shipping your order, we will notify you immediately via email.

3. Delivery Estimates

Shipping Option

Estimated Delivery Time

Shipping Cost

Standard Shipping

7-14 business days

FREE

Note: Delivery times are estimates and may occasionally experience delays due to customs procedures or regional carrier delays.

4. Order Tracking Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). Tracking information typically updates and becomes active within 24-48 hours.

5. Customs, Duties, and Taxes Pounchy is not responsible for any customs fees, import duties, or local taxes applied to your package upon arrival. All fees imposed during or after shipping are the sole responsibility of the customer.

6. Lost or Damaged Items Pounchy is not liable for items damaged or lost during transit. If your order arrives damaged, please retain all packaging materials and contact the delivery carrier directly to submit a claim.

7. Contact Us For any questions regarding our Shipping Policy, feel free to reach out to our team: